HF Markets is an Equal Opportunity Employer
Position: Back Office Administrator
Department: Back Office
Reports To: Head of Back Office
RESPONSIBILITIES & DUTIES
Processing and monitoring client deposits
Investigating and processing client withdrawal requests
Processing internal and external transfers
Providing assistance to all department for back office related tasks in a timely manner
Processing and monitoring bonus operations
Ensuring compliance with the company’s anti-fraud policy by conducting thorough investigations
Conduct security checks of clients via telephone, request additional documentation and communicate
with banks and processors
Checking KYC documents and activating accounts
Processing and proceeding with affiliate payments
Generating accurate daily net deposit reports
Assisting clients with general finance inquiries
Processing payments for VPS
Providing daily screenshots of payment gateway balances for accounting reconciliation
REQUIREMENTS
University or College Degree
Minimum 2 years experience; experience within FX industry would be considered an advantage
Fluency in English – extra language would be considered an advantage
Able to work in a fast paced environment
Is process driven and gives attention to detail
Have the ability to work shifts
BENEFITS
A very competitive remuneration and benefits package is offered to all successful candidates including 13th salary
and medical insurance, in addition to the opportunity to work within an exciting and engaging work environment
where you will be given the tools and guidance to reach your full potential.
Applications must be made through our careers webpage:
www.hfeu.com/careers
All applications will be treated as confidential.
Position: Back Office Administrator
Department: Back Office
Reports To: Head of Back Office
RESPONSIBILITIES & DUTIES
Processing and monitoring client deposits
Investigating and processing client withdrawal requests
Processing internal and external transfers
Providing assistance to all department for back office related tasks in a timely manner
Processing and monitoring bonus operations
Ensuring compliance with the company’s anti-fraud policy by conducting thorough investigations
Conduct security checks of clients via telephone, request additional documentation and communicate
with banks and processors
Checking KYC documents and activating accounts
Processing and proceeding with affiliate payments
Generating accurate daily net deposit reports
Assisting clients with general finance inquiries
Processing payments for VPS
Providing daily screenshots of payment gateway balances for accounting reconciliation
REQUIREMENTS
University or College Degree
Minimum 2 years experience; experience within FX industry would be considered an advantage
Fluency in English – extra language would be considered an advantage
Able to work in a fast paced environment
Is process driven and gives attention to detail
Have the ability to work shifts
BENEFITS
A very competitive remuneration and benefits package is offered to all successful candidates including 13th salary
and medical insurance, in addition to the opportunity to work within an exciting and engaging work environment
where you will be given the tools and guidance to reach your full potential.
Applications must be made through our careers webpage:
www.hfeu.com/careers
All applications will be treated as confidential.
